povo2.0, Japan's favourite digital telco, achieves highest user engagement and customer satisfaction rates with Circles' SaaS technology [Yahoo! Finance]
KDDI CORP UNSP/ADR (KDDIY)
NASDAQ:AMEX Investor Relations:
kddi.com/english/corporate/ir
Company Research
Source: Yahoo! Finance
SINGAPORE Sept. 6, 2024 /PRNewswire/ -- Circles , a global telco technology company, today announced that povo2.0, the digital telco brand launched with KDDI Corporation, Japan's leading telecommunications company, continues to achieve high customer satisfaction with a 30% growth in user engagement and an 8% increase in average revenues per user (ARPU). First launched in 2021, povo2.0 by KDDI Digital Life (KDL) leveraged Circles' platform and operator expertise to develop and launch diverse offerings for consumers. povo2.0 has consistently achieved net promoter scores significantly higher than average industry benchmarks, a key measure of customer satisfaction. In a study by Circles and KDL this year, user engagement on povo2.0 has risen significantly by 30% with new service offerings, which include gaming parlours, comics, entertainment and lifestyle experiences. This is made possible with Circles' Innovation Engine, where its proprietary Sandbox technology enables telco operato
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