Jackson’s Service Center Awarded Highest Customer Service – Financial Industry for 13th Consecutive Year

Jackson Financial Inc. Class A (JXN)
Company Research
Source: Business Wire
LANSING, Mich.--(BUSINESS WIRE)--Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), has again been honored with the “Highest Customer Service — Financial Industry” award for achieving the highest first-call resolution rating in the market in 2024 from Service Quality Measurement Group, Inc. (SQM). Jackson was also recognized for “Highest Customer Service – Business to Business (B2B) Industry,” was named a finalist for Call Center of the Year and received Call Center World Class First Call Resolution Certification, which recognizes an 80 percent or higher rate of solving customers’ issues on the first call.“We are committed to delivering outstanding customer service to
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News
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- Jackson Financial Inc (JXN) Q4 2024 Earnings Call Highlights: Record Distributions and ... [Yahoo! Finance]Yahoo! Finance
JXN
Earnings
- 2/19/25 - Miss
JXN
Sec Filings
- 3/24/25 - Form 4
- 3/24/25 - Form 4
- 3/24/25 - Form 4
- JXN's page on the SEC website