Worried Chinese turn to online doctor consultations amid coronavirus outbreak [Reuters]
JD.com, Inc. - American Depositary Shares (JD)
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Source: Reuters
Worried Chinese turn to online doctor consultations amid coronavirus outbreak BEIJING/SHANGHAI (Reuters) - Spooked by a sneeze or a cough, Chinese consumers are turning to online consultations in droves for advice about possible coronavirus symptoms - a boon for a fledgling industry that has struggled to win over customers. Due to the epidemic, hundreds of millions of Chinese are stuck at home due to quarantine restrictions imposed by authorities or companies. Even if not under quarantine, many are too worried to venture for long outside or to visit a hospital for other ailments as they fear they might catch the highly contagious virus. The surge of inquiries has also been driven by healthcare platforms offering some services for free amid the epidemic. JD Health, an arm of JD.com Inc, has seen its daily volume of respiratory-related online consultations jump by nine times while mental-health consultations have grown five to seven times, according to Xiao Jianbo, the company’s general
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