Gartner Says Organizations Should Follow a Five-Phase Approach for Resilient Business Continuity Models During Coronavirus Disruptions
Gartner, Inc. (IT)
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Source: Business Wire
STAMFORD, Conn.--(BUSINESS WIRE)--A five-phase strategic and systematic approach to strengthen the resilience of organizations’ current business models is key to business continuity during the coronavirus pandemic, according to Gartner, Inc.“Companies tend to have traditional business continuity strategies and plans that focus on the continuity of the resources and processes but omit the business model,” said Daniel Sun, research vice president at Gartner. “However, the business model itself can be a threat to continuity of operations in external events, such as the global outbreak of COVID-19.”CIOs can play a key role in the process of raising current business model resilience to ensure ongoing operations, since digital technologies and capabilities can influence every aspect of business models.Phase 1 — Define the business model: Facing the contingency of COVID-19 outbreaks, companies should first focus on their core customers that are essential to their continuity of operations
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