Vision Truck Group's Successful Proactive Covid-19 Response
ISUZU MOTORS UNSP/ADR (ISUZY)
NASDAQ:AMEX Investor Relations:
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Source: PR Web
GLEN ALLEN, Va. (PRWEB) April 30, 2020 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that Vision Truck Group is reporting that paperless capabilities of Decisiv SRM are a game changer for addressing the impact of COVID-19 on its shop operations."With inspections, cases, documents, photos and supporting information on the digital Decisiv SRM platform, our shop supervisors, technicians and parts personnel are able to eliminate face-to-face handoffs of paper or the need to leave work bays," said Travis Brown, director of service operations at Vision Truck Group. "The paperless workflow processes have helped us successfully avoid the need for personnel to congregate in common areas."In 2009, Vision Truck Group began using the ASIST web-based service management system developed by Decisiv for Volvo Trucks and Mack Trucks to coordinate repairs and communicate with customers in real time. In early 2019, Vision began to implement paper
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