Americas’ IT and Business Services Sector Grows by Double Digits in Q1, Despite Growing Uncertainty: ISG Index™
Information Services Group, Inc. (III)
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Source: Business Wire
Combined market up 19%, driven by 33 percent growth in XaaS ACVManaged services down slightly, showing signs of pressure on discretionary spending STAMFORD, Conn.--(BUSINESS WIRE)--Demand for IT and business services in the Americas rose by double digits in the first quarter, despite growing economic uncertainty, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.The Americas ISG Index™, which measures commercial outsourcing contracts with annual contract value (ACV) of $5 million or more, shows first-quarter ACV for the combined market—including both managed services and cloud-based as-a-service (XaaS)—was $14.5 billion, up 19 percent from a year ago. Versus the fourth quarter of 2024, the combined market was down slightly (0.2 percent).“The Americas market was driven by strong cloud and AI demand, as companies continued their digital transformations in Q1 despite econ
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