HDI Announces Expanded Lineup of Service Management Course Catalogue [Yahoo! Finance]
INFORMA PLC S/ADR (IFJPY)
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Source: Yahoo! Finance
SAN FRANCISCO, June 04, 2024 BUSINESS WIRE HDI , the leading organization dedicated to elevating service and support across the enterprise, today announces its expanded lineup of service management courses. The courses build on service management leader's knowledge with industry standards to align strategies and teams. HDI recognizes the need for IT support and service management leaders to access more targeted training focused on the core disciplines of service management. This will ensure they are armed with the skills and knowledge needed to improve the performance of their IT service organizations. HDI service management courses include: Change Management Principles? Incident Management Principles Problem Management Principles Service Level Management Principles HDI supports a full calendar of service management courses delivered by highly rated expert trainers on a dynamic virtual training platform. To learn more about HDI's service management courses, visit HDI's co
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