Why History Is Your Brand's Best Marketing Asset [Forbes]
International Business Machines Corporation (IBM)
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Source: Forbes
Brand history is more important than people might think. History Factory, which helps companies keep track of their past, partnered with Certus Insights on a study that quantifies how consumers and employees feel about brand history—something 54% said they want to see more of. I talked to Director of Marketing & Communications Adrian Gianforti and Senior Director, Business Insight and Performance Erin Narloch, both from the History Factory, and Certus Insights President Andrew Rugg about the study. This conversation was edited for length, clarity and continuity. It was excerpted in the Forbes CMO newsletter. Why is brand history so important on so many levels and with so many people? Narloch: I like to think of brand history as evidence of the investment brands have made over time. In itself as this repository of experiences, it is a place where you can connect to past innovation that is evidence of a brand's footprint throughout time. It can be utilized in a variety of ways. W
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