Balancing Technology With Humanity In Business [Forbes]
International Business Machines Corporation (IBM)
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Source: Forbes
That's why an estimated 95% of businesses report integrating at least one technological platform into their workflow, with 87% of those businesses reporting an increase in productivity because of technology, according to the U.S. Chamber of Commerce However, as businesses continue embracing technology to manage everything from communication to customer interactions, scheduling, and content production, there is an equally important conversation about maintaining the human touch. Striking the balance between technology and humanity is not just a leadership challenge—it is a strategic imperative for many companies that want to focus on the people who use their products and services. The Promise Of Technology In Business There's no question that integrating technology into business operations can be transformative. “Tech tools can be a game-changer for automating repetitive tasks, analyzing enormous data sets, and improving customer experience through things like AI-driven chatbots
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