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Stock impact report

ibex Unveils Wave iX AI Virtual Agent; Setting a New Standard for AI-Powered Customer Support

IBEX Limited - Common Share (IBEX) 
Company Research Source: GlobeNewswire
WASHINGTON, Oct. 29, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced the launch of ibex Wave iX AI Virtual Agent, a sophisticated AI solution designed for seamless and scalable automated customer and brand interactions. ibex Wave iX AI Virtual Agent provides AI-driven voice and text conversations that are customized to align with a brand’s persona and specific business needs. It offers human-like, infinitely scalable, and hyper-personalized customer experiences while integrating seamlessly with existing agent support systems to facilitate swift escalation and efficient resolution of more complex customer issues. “ibex Wave iX AI Virtual Agent is more than a new AI solution, it is a transformative approach to the future of customer engagement,” said Bob Dechant, CEO of ibex. “ibex Wave iX AI Virtual Agent integrates the scalability and efficiency of AI with th Show less Read more
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