ibex Partners with Parloa for Latest GenAI Capabilities
IBEX Limited - Common Share (IBEX)
Company Research
Source: GlobeNewswire
WASHINGTON and NEW YORK, Oct. 09, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced a strategic partnership with Parloa, a leading provider of generative AI automation solutions. Per the agreement, ibex will leverage Parloa’s AI Agent Management Platform (AMP) as part of the ibex Wave iX solutions suite for clients in North America. “ibex is excited to partner with Parloa to leverage cutting-edge GenAI to transform the world of customer experience (CX),” said ibex CEO Bob Dechant. “This strategic partnership unites Parloa’s industry-leading genAI automation for CX with ibex’s ground-breaking Wave iX solutions suite, unmatched BPO expertise, and deep customer insights to deliver the most advanced AI and agent-assisted CX solutions, ever.” Parloa’s GenAI-powered AMP platform is designed to support fully dynamic and autonomous personal agents that engag
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IBEX
News
- ibex Wave iX Wins 2024 Netty Award for Tech - Best CX InnovationGlobeNewswire
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- IBEX Limited Announces $70 Million Repurchase from The Resource Group International, Exiting Controlled Company StatusGlobeNewswire
- ibex Sponsors CCW Executive Exchange 2024 in PhoenixGlobeNewswire
- IBEX Limited (IBEX) Q1 2025 Earnings Call Transcript [Seeking Alpha]Seeking Alpha
IBEX
Earnings
- 2/8/24 - Miss
IBEX
Sec Filings
- 12/17/24 - Form 4
- 12/16/24 - Form 144
- 12/16/24 - Form 4
- IBEX's page on the SEC website