Windstream Enterprise Launches Talkdesk Express for Small and Midsized Businesses [Yahoo! Finance]
HubSpot, Inc. (HUBS)
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Source: Yahoo! Finance
LITTLE ROCK, Ark., November 19, 2024 BUSINESS WIRE Windstream Enterprise today announced the addition of Talkdesk Express™ to its Contact Center as a Solution (CCaaS) portfolio. Purpose-built for small and medium-sized businesses (SMBs), the new omnichannel solution, powered by Talkdesk, delivers affordable enterprise-grade contact center technology to help these businesses fuel revenue growth and increase customer satisfaction. Talkdesk Express is an intuitive platform that aggregates and automates all inbound and outbound customer communications—including voice calls, chat, text, email and social media—to enable real-time interactions and simplified operations. Each communication touchpoint is consolidated in a robust, cloud-based portal featuring advanced analytics and easy-to-use dashboards that provide agents with visibility into every customer engagement across every channel. "Small businesses thrive when they can offer seamless and outstanding customer experiences, and tha
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