LiveOak Fiber and GOCare Collaborate to Revolutionize Digital Customer Engagement via a complete Omni-Channel Approach Including Integrations with Billing, CRM, and Network Systems [Yahoo!...
HubSpot, Inc. (HUBS)
Last hubspot, inc. earnings: 2/12 04:11 pm
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Source: Yahoo! Finance
This collaboration is geared towards revolutionizing the digital customer engagement for LiveOak subscribers, inclusive of an Omni-Channel digital engagement strategy bolsters flexibility to interact with LiveOak for both existing customers and prospective customers. LiveOak will deploy GOCare Messenger and GOCare Connect services to engage customers over digital channels. LiveOak is making a significant investment in their customer experience with the deployment of the GOCare's platform demonstrating LiveOak's commitment to be 'easy to do business with'. LiveOak is deploying brand new fiber optic networks, delivering the fastest speeds available in the country, and will support that investment with world class customer service personnel and technology. GOCare will deploy their platform software with full integration into LiveOak's billing system from Sonar Software as well as enable visibility to the customer network equipment from Calix, and marketing information from HubSpot. "
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