CRMs For Home Care Agencies: Supporting A Seamless Customer Journey [Forbes]
HubSpot, Inc. (HUBS)
Last hubspot, inc. earnings: 2/12 04:11 pm
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Source: Forbes
What does your home care agency's team of caregivers do for your clients and patients? Your caregivers bring their knowledge, skill and empathy into clients' homes to make life a little easier, whether for a short time after an injury or surgery or long-term as part of a care plan. They reduce the complexity that illness, disability and aging add to daily life. What you do for your clients is what customer relationship management (CRM) tools and software can do for your agency. Let's look at how these tools can help you simplify the journey from lead to client. What Role Do CRMs Play In Home Care Agencies? CRM systems help you manage your interactions with leads and clients. They organize and automate lead generation, initial contact and follow-up and provide analytics tools that allow you to measure the success of your marketing efforts and lead follow-through. If you've looked into anything to help you organize client and patient data, you're likely familiar with names like Mon
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HUBS
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- 2/12/25 - Beat
HUBS
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- 2/18/25 - Form 4
- 2/18/25 - Form 4
- 2/18/25 - Form 4
- HUBS's page on the SEC website