Harte Hanks Teams Up With Reddy to Revolutionize Customer Care Using AI-Driven Solutions [Yahoo! Finance]
Harte Hanks, Inc. (HHS)
Last harte hanks, inc. earnings: 3/12 04:05 pm
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US:NYSE Investor Relations:
investors.hartehanks.com/investor-relations
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Source: Yahoo! Finance
company, today announced it's collaborating with Reddy , a contact center coaching and training platform that uses AI to help businesses automate and optimize their contact centers. Reddy is an all-in-one coaching platform powered by AI. It is the only customizable system that provides simulation training, copilot technology (to advise agents during calls) and call monitoring/metrics. Harte Hanks will use Reddy's platform to support global call center operations by improving agent onboarding, automating training, and providing agent feedback. "AI is the future and our partnership with Reddy represents a significant step in harnessing technology to improve training and coaching for our thousands of Customer Care agents. Rather than using AI to replace agents, we will use it to empower agents to ensure more personalized customer interactions that lead to improved results for our clients," said Varsha Tomar, VP Partnerships at Harte Hanks. "Collaborating closely, both teams are wor
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HHS
News
- Harte Hanks Teams Up With Reddy to Revolutionize Customer Care Using AI-Driven SolutionsAccesswire
- Harte Hanks Third Quarter 2024 Earnings: EPS Misses Expectations [Yahoo! Finance]Yahoo! Finance
- Harte-Hanks Inc (HHS) Q3 2024 Earnings Call Highlights: Revenue Growth Amid Operational Challenges [Yahoo! Finance]Yahoo! Finance
- Harte Hanks Reports Third Quarter 2024 Results [Yahoo! Finance]Yahoo! Finance
- Harte Hanks Reports Third Quarter 2024 ResultsAccesswire
HHS
Earnings
- 11/14/24 - Miss
HHS
Sec Filings
- 12/6/24 - Form SC
- 12/6/24 - Form 4
- 12/5/24 - Form 4
- HHS's page on the SEC website