Rocketlane snags $24M to bring AI-led experiences for professional services teams [TechCrunch]
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Freshworks Inc. (FRSH)
Last freshworks inc. earnings: 3/14 04:05 pm
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Source: TechCrunch
It plans to deploy AI to help enterprises better understand customer feedback. Professional services teams at an enterprise are tasked with delivering projects to clients on time and within budget. However, for such a critical task, these teams do not get unified solutions and often juggle among multiple tools to get their work done. This delays project deliveries and makes clients anxious. Recently, a category called professional services automation (PSA) emerged to serve service teams. Nonetheless, some known PSA solutions still rely on traditional software, resulting in inaccuracy in project health reports and subpar delivery experiences. Enter Rocketlane. The startup, headquartered in Utah and Chennai, replaces several tools that professional services teams use for client projects, including time tracking, resource management, project accounting and management, document collaboration and communication, with what it calls its all-in-one modern PSA platform. Founded in April 2
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FRSH
News
- Freshworks Report Reveals AI Is Delivering Strong Productivity Gains and Unlocking Higher-Value Work for Employees [Yahoo! Finance]Yahoo! Finance
- Freshworks Report Reveals AI Is Delivering Strong Productivity Gains and Unlocking Higher-Value Work for EmployeesGlobeNewswire
- Freshworks Unveils New Data Center in UAE to Serve Customers Across Middle East and Africa [Yahoo! Finance]Yahoo! Finance
- Rocketlane Raises $24M in Series B to Create a Post-Sales CRM for Professional Services Teams [Yahoo! Finance]Yahoo! Finance
- Rocketlane Raises $24M in Series B to Create a Post-Sales CRM for Professional Services TeamsPR Newswire
FRSH
Earnings
- 5/1/24 - Beat
FRSH
Sec Filings
- 6/11/24 - Form 4
- 6/11/24 - Form 4
- 6/11/24 - Form 4
- FRSH's page on the SEC website