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-0.000413736036408836 0.000827472072817525 -0.00124120810922636 -0.00455109640049646 -0.00413736036408777 0.000413736036408689 -0.00579230450972282 0.0115846090194456
Stock impact report

Exalate Launches Connector for Freshdesk, Bringing Seamless Escalations and Smarter Cross-Team Collaboration [Yahoo! Finance]

Freshworks Inc. (FRSH) 
Last freshworks inc. earnings: 3/14 04:05 pm Check Earnings Report
Company Research Source: Yahoo! Finance
connector -bringing powerful, AI-assisted two-way synchronization to the Freshworks ecosystem. Freshdesk users can now sync support tickets across development, IT, and operations teams without ever leaving their tool of choice. This connector enables teams to automate ticket flows between Freshdesk and platforms like Jira, Azure DevOps, ServiceNow, Salesforce, GitHub, Zendesk, and more-customized to fit each team's exact needs. "Customer issues don't follow org charts," said Francis Martens , CEO of Exalate. "They cut across tools, teams, and even companies. We built this connector to reflect how real collaboration works: flexible, fast, and secure. Our AI helps you set things up faster. But control stays in your hands." The release addresses a longstanding pain point in customer service workflows: the lack of flexible integrations between support tools and the systems used by development, IT, or operations teams. In many organizations, moving information between tools is still Show less Read more
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