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Stock impact report

Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience [Yahoo! Finance]

Five9, Inc. (FIVN) 
Last five9, inc. earnings: 2/19 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.five9.com/investor-relations
Company Research Source: Yahoo! Finance
that Virginia529 has selected the eGain Knowledge Hub™ to enhance its customer service. Virginia529 strives to help make the financial lives of Virginians—and all Americans—better through its commitment to affordable and accessible savings programs and financial education. Available nationwide with account owners in every state, Virginia529 is the largest 529 plan, managing more than $100 billion in assets, as of February 29, 2024. In addition to being the industry leader for higher education savings, Virginia529 also administers a disability savings program (ABLEnow) and manages a state-facilitated retirement savings program (RetirePath Virginia). Virginia529's leadership constantly seeks new ways to assist families to best prepare them for their future financial needs, with the use of technology to improve its service being one of them. The organization's leadership said they knew robust knowledge management (KM) is critical to good customer service and sought to replace legac Show less Read more
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