Five9 Unveils AI Agents to Redefine Hyper-Personalized Self-Service CX
Five9, Inc. (FIVN)
Last five9, inc. earnings: 2/19 04:05 pm
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Source: Business Wire
Five9 AI Agents blend AI models to automate self-service while giving businesses greater control, flexibility, and trustNext-Gen Intelligent Virtual Agents combined with Generative AI to reduce interactions that need to be routed to human agents BARCELONA, Spain--(BUSINESS WIRE)--Five9 CX Summit -- Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the expansion of its Five9 Genius AI suite with the launch of Five9 AI Agents, the next-generation of Five9 Intelligent Virtual Agents (IVA) which incorporates Generative AI. Five9 AI Agents empower businesses to create chat and voice bots that combine the conversational abilities of a human with the speed and extensive knowledge of AI. This will enable businesses to reduce the need for live agent interactions. Five9 AI Agents provides a conceptual dial-of-trust that allows businesses to balance flexibility and control to meet customers’ needs by blending generative AI with traditional pre-defined AI in the sa
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News
- Mizuho Securities Reiterates ‘Buy' Rating on Five9, Inc. (FIVN) with $55 Target, Citing AI Momentum and Strategic Growth [Yahoo! Finance]Yahoo! Finance
- Are Retail Chatbots Ready For This Holiday Season? Gen Z Is Walking Away From Brands That Don't Get It Right [Forbes]Forbes
- Gen Z Wants Brands to Level Up Their AI Customer Service GameBusiness Wire
- VideoEngager Partners with Five9 to Enhance Customer Experiences with Groundbreaking Visual Sentiment Analysis Technology [Yahoo! Finance]Yahoo! Finance
- Five9's GenAI Studio Named as a Best New Product of 2024 for Industry Excellence [Yahoo! Finance]Yahoo! Finance
FIVN
Earnings
- 11/7/24 - Beat
FIVN
Sec Filings
- 11/21/24 - Form SC
- 11/14/24 - Form SC
- 11/12/24 - Form SC
- FIVN's page on the SEC website