New Five9 Research Reveals Balancing AI with Human Connection is Key to Winning Customer Experience [Yahoo! Finance]
Five9, Inc. (FIVN)
Last five9, inc. earnings: 2/19 04:05 pm
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Company Research
Source: Yahoo! Finance
SAN RAMON, Calif., March 13, 2025 BUSINESS WIRE )--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today released its 2025 Customer Experience Report offering insights into the evolving expectations of global consumers and the strategies businesses can use to thrive in the era of The New CX. The report, which surveyed over 1,000 consumers across the US, UK, and Canada, uncovers the biggest opportunities in CX today, including how AI is now an expectation for consumers with 72% open to AI-powered interactions, and 54% viewing GenAI as key to better customer experiences. "Customer expectations are evolving faster than ever, redefining what great experiences look like. To succeed, organizations must prioritize their customers and use AI-driven technologies to deliver faster, more intelligent and personalized service," said Niki Hall, Chief Marketing Officer, Five9. "Businesses that embrace this transformation aren't just improving service, they're building trust, foster
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News
- Five9 (FIVN): Revisiting Valuation After a Prolonged Slide and Tentative Share Price Rebound [Yahoo! Finance]Yahoo! Finance
- Why Analysts Think Five9 Could Climb Over 60% From Current Levels [Yahoo! Finance]Yahoo! Finance
- Five9, Inc. (FIVN) Presents at Barclays 23rd Annual Global Technology Conference Transcript [Seeking Alpha]Seeking Alpha
- Five9 (NASDAQ:FIVN) had its "sell (d+)" rating reaffirmed by analysts at <a style="font-weight:bold" href="https://weissratings.com/">Weiss Ratings</a>.MarketBeat
- Five9, Inc. (FIVN) Presents at UBS Global Technology and AI Conference 2025 Transcript [Seeking Alpha]Seeking Alpha
FIVN
Earnings
- 11/6/25 - Beat
FIVN
Sec Filings
- 12/5/25 - Form 4
- 12/5/25 - Form 4
- 12/5/25 - Form 4
- FIVN's page on the SEC website