Glance releases 2025 CX Trends Report [Yahoo! Finance]
Five9, Inc. (FIVN)
Last five9, inc. earnings: 2/19 04:05 pm
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Source: Yahoo! Finance
WAKEFIELD, Mass. Nov. 20, 2024 /PRNewswire/ -- Glance, the leader in Guided CX software, has announced the release of its annual trends report: 2025 CX Trends: AI and Human Empathy in the Hybrid Era This comprehensive report provides insights into how businesses can balance cutting-edge AI technology with personalized customer care to meet growing customer expectations. With customer satisfaction trends rapidly evolving at the intersection of AI and human-guided CX, Glance's report outlines how organizations can leverage AI without losing the personal touch that customers value most. Topics covered include: Predictive CX: How AI is transforming customer experience by enabling proactive engagement, using data analytics and machine learning to anticipate and meet customer needs. Authenticity: The growing importance of including human interaction in companies' strategies for developing better CX and relationships. Trust and transparency: In the age of AI, customers are conce
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News
- Mizuho Securities Reiterates ‘Buy' Rating on Five9, Inc. (FIVN) with $55 Target, Citing AI Momentum and Strategic Growth [Yahoo! Finance]Yahoo! Finance
- Are Retail Chatbots Ready For This Holiday Season? Gen Z Is Walking Away From Brands That Don't Get It Right [Forbes]Forbes
- Gen Z Wants Brands to Level Up Their AI Customer Service GameBusiness Wire
- VideoEngager Partners with Five9 to Enhance Customer Experiences with Groundbreaking Visual Sentiment Analysis Technology [Yahoo! Finance]Yahoo! Finance
- Five9's GenAI Studio Named as a Best New Product of 2024 for Industry Excellence [Yahoo! Finance]Yahoo! Finance
FIVN
Earnings
- 11/7/24 - Beat
FIVN
Sec Filings
- 11/21/24 - Form SC
- 11/14/24 - Form SC
- 11/12/24 - Form SC
- FIVN's page on the SEC website