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Stock impact report

Five9 Announces Five9 Einstein Engagement Bot on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

Five9, Inc. (FIVN) 
Last five9, inc. earnings: 2/19 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.five9.com/investor-relations
Company Research Source: Business Wire
Five9 customers can now benefit from the Five9 Einstein Engagement Bot SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), today announced it has launched the Five9 Einstein Engagement Bot on Salesforce AppExchange, empowering enterprise contact centers to engage customers with intelligent, compelling interactions. This integration enables Einstein Bot to engage with the customer, determine the intent of their need, provide quick answers or, if necessary, intelligently escalate to a chat or a phone call back from an agent. In the case of escalation, the full context of the Einstein Bot interaction is leveraged for routing to the best agent and passed to the agent for an easy handover.Built on the Salesforce Platform, the Five9 Einstein Engagement Bot is currently available on AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000G0ozWUAR.Five9 Einstein Engagement Bot The Five9 Einstein Engagement Bot is the latest move for Five9 in ushe Show less Read more
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