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Stock impact report

HC3 Helps $2 Billion MAX Credit Union Identify Substantial Cost Savings Without Impacting Member Service [Yahoo! Finance]

Financial Institutions, Inc. (FISI) 
Last financial institutions, inc. earnings: 4/30 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: snl.com/irw/corporateprofile/1016825
Company Research Source: Yahoo! Finance
Conference (GAC) 2025 that $2 billion MAX Credit Union reduced costs related to its statement printing and delivery processes while maintaining the high level of member service it is known for. When Montgomery, AL-based MAX Credit Union welcomed Dale Watkins as Chief Information Officer to its team, he was tasked with evaluating the credit union's existing vendors. One necessary but often costly function was the credit union's statement process. HC3 provided both printing and mailing services for physical statements as well as digital presentment of statements and member communications. Watkins wanted to more thoroughly review this process and identify areas for potential cost savings but without sacrificing member service. "Coming to MAX without previous knowledge of HC3, I wanted to make sure I understood what we were sending and why," said Watkins. "I didn't have any historical context for why we were doing what we were doing, and as I began to evaluate our vendors, I wanted to Show less Read more
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