EXL to transform customer service operations with data and analytics for the Data Communications Company
ExlService Holdings, Inc. (EXLS)
Last exlservice holdings, inc. earnings: 2/27 06:00 am
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US:NASDAQ Investor Relations:
ir.exlservice.com
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Source: GlobeNewswire
NEW YORK, Nov. 19, 2024 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a leading data analytics, digital operations, and solutions company, has been awarded a contract to manage the service desk operations for the Data Communications Company (DCC). This role involves overseeing incidents related to smart meter infrastructure, and handling issues arising from smart meters or from consumers switching between suppliers. EXL will utilize data analytics and AI to identify patterns, predict potential problems, and optimize resolution processes. EXL is working with the DCC to support its vision of a secure, efficient data network that underpins the UK’s smart metering program. By leveraging a data-driven approach to optimize customer service desk operations, EXL will use its expertise to streamline issue categorization and resolution, making the network more resilient and responsive. Additionally, through automated processes, EXL will facilitate smoother energy consumer switching and seamless sm
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EXLS
News
- EXL named a Leader in ISG Provider Lens™ Generative AI Services ReportGlobeNewswire
- EXL recognized as Market Leader in HFS Horizons AADA Quadfecta Services for the Generative Enterprise, 2024 studyGlobeNewswire
- ExlService Holdings, Inc. (NASDAQ: EXLS) was upgraded by analysts at StockNews.com from a "hold" rating to a "buy" rating.MarketBeat
- Why I'm Upgrading ExlService To A Strong Buy [Seeking Alpha]Seeking Alpha
- ExlService Holdings, Inc. (NASDAQ: EXLS) was downgraded by analysts at StockNews.com from a "buy" rating to a "hold" rating.MarketBeat
EXLS
Earnings
- 10/29/24 - Beat
EXLS
Sec Filings
- 11/21/24 - Form 4
- 11/19/24 - Form 144
- 11/18/24 - Form 4
- EXLS's page on the SEC website