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Stock impact report

8x8 Engage™ Enables All Customer-facing Teams to Deliver Superior CX on Digital Channels

8x8 Inc - Common stock (EGHT) 
Last 8x8 inc - common stock earnings: 2/4 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.8x8.com
Company Research Source: Business Wire
Empowers Employees Across the Organization to Engage Customers on Their Preferred Channels and Drive Business Outcomes CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced expanded availability for digital channels with 8x8 Engage. Video and SMS interactions are available now with support for Viber, WhatsApp, email, and RCS Business Messaging coming shortly. With this addition, 8x8 Engage empowers every employee – not just contact center agents – to flexibly engage customers on the channel of their choice.Customers expect organizations to meet them on their terms with communication preferences shifting fluidly – SMS one moment, WhatsApp or video the next – driven by convenience, context, and immediacy. With 8x8 Engage™, customer-facing employees outside the contact center can now deliver seamless, personalized interactions across the customer’s Show less Read more
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