8x8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
8x8 Inc (EGHT)
Last 8x8 inc earnings: 2/4 04:05 pm
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Source: Business Wire
Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest innovations include highly accurate AI-powered transcriptions in 8x8 Contact Center, improved call quality for Azure virtual desktop environments, and more extensive customer engagement capabilities. The CX-driven capabilities enable business leaders to drive enhanced experiences and engagement across the entire organization, for both the customers and employees.According to the recent Metrigy report, Customer Experience Optimization 2024-25, companies overwhelmingly see improvements through the use of AI with revenue up 17.9%, customer ratings up 22.3% and agent efficiency up 21.8%. Companies also estimate AI is currently resol
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News
- 8x8 (EGHT) Is Attractively Priced Despite Fast-paced Momentum [Yahoo! Finance]Yahoo! Finance
- 8x8, Inc. (NASDAQ: EGHT) had its price target raised by analysts at Morgan Stanley from $2.00 to $2.60. They now have an "underweight" rating on the stock.MarketBeat
- Institutional owners may take dramatic actions as 8x8, Inc.'s (NASDAQ:EGHT) recent 11% drop adds to one-year losses [Yahoo! Finance]Yahoo! Finance
- Contact Center Software Market Sees Robust Growth Driven by Innovation, Demand for AI and Cloud Solutions | Research by SNS Insider [Yahoo! Finance]Yahoo! Finance
- 8x8, Inc. (NASDAQ: EGHT) was downgraded by analysts at Mizuho from a "neutral" rating to an "underperform" rating. They now have a $2.50 price target on the stock, down previously from $2.75.MarketBeat
EGHT
Earnings
- 11/4/24 - Beat
EGHT
Sec Filings
- 12/17/24 - Form 4
- 12/17/24 - Form 4
- 12/17/24 - Form 4
- EGHT's page on the SEC website