8x8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
8x8 Inc (EGHT)
Last 8x8 inc earnings: 2/4 04:05 pm
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Source: Business Wire
Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest innovations include highly accurate AI-powered transcriptions in 8x8 Contact Center, improved call quality for Azure virtual desktop environments, and more extensive customer engagement capabilities. The CX-driven capabilities enable business leaders to drive enhanced experiences and engagement across the entire organization, for both the customers and employees.According to the recent Metrigy report, Customer Experience Optimization 2024-25, companies overwhelmingly see improvements through the use of AI with revenue up 17.9%, customer ratings up 22.3% and agent efficiency up 21.8%. Companies also estimate AI is currently resol
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EGHT
News
- The 8x8 Brand Reimagined to Power CX Ambitions [Yahoo! Finance]Yahoo! Finance
- The 8x8 Brand Reimagined to Power CX AmbitionsBusiness Wire
- 8x8, Inc. Announces Participation in Upcoming Investor Events [Yahoo! Finance]Yahoo! Finance
- 8x8, Inc. Announces Participation in Upcoming Investor EventsBusiness Wire
- 8x8, Inc. Appoints John Pagliuca to Board of DirectorsBusiness Wire
EGHT
Earnings
- 11/4/24 - Beat
EGHT
Sec Filings
- 11/21/24 - Form 144
- 11/20/24 - Form 4
- 11/20/24 - Form 3
- EGHT's page on the SEC website