eGain Launches AI Agent for Contact Center, Revolutionizing Service Performance [Yahoo! Finance]
eGain Corporation (EGAN)
Last egain corporation earnings: 2/6 04:05 pm
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Source: Yahoo! Finance
SUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, today announced the launch of eGain AI Agent for Contact Center, a groundbreaking solution to address the challenge of variable agent performance in contact centers. Using this solution, all agents can help customers like experts do, improving agent experience and customer satisfaction. "84% of contact center agents hate their desktop tools, per Gartner," said Ashu Roy, eGain CEO. "Instead of complaining about a ‘slow computer' while desperately clicking across apps, they can now rely on trusted, step-by-step AI guidance." eGain AI Agent for Contact Center taps into the single source of truth from the eGain AI Knowledge H
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EGAN
News
- eGain Co. (NASDAQ: EGAN) was downgraded by analysts at StockNews.com from a "strong-buy" rating to a "buy" rating.MarketBeat
- eGain Launches AI Agent for Contact Center, Revolutionizing Service PerformanceGlobeNewswire
- eGain Co. (NASDAQ: EGAN) was upgraded by analysts at StockNews.com from a "buy" rating to a "strong-buy" rating.MarketBeat
- eGain to Participate in the Annual Roth Conference on March 17, 2025GlobeNewswire
- eGain Co. (NASDAQ: EGAN) was downgraded by analysts at StockNews.com from a "strong-buy" rating to a "buy" rating.MarketBeat
EGAN
Earnings
- 2/13/25 - Beat
EGAN
Sec Filings
- 2/28/25 - Form 4
- 2/13/25 - Form 8-K
- 2/13/25 - Form 10-Q
- EGAN's page on the SEC website