To Drive Innovation In Fintech, Think Like A Gamer: Four Lessons Fintech Should Learn From The Gaming Industry [Forbes]
Electronic Arts Inc. (EA)
Last electronic arts inc. earnings: 1/30 04:01 pm
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Source: Forbes
customer needs—companies must always be focused on what comes next. As the industry rapidly evolves, drawing inspiration from unexpected sources can lead to groundbreaking innovations. For me, my background in the gaming industry, where I served as CTO of Electronic Arts, has helped me think about the fintech customer experience in new ways. Here are four key lessons from gaming that can help drive innovation and enhance service delivery for fintech and payments companies. 1. Relentlessly pursue excellence. The gaming industry has established high user experience standards, and the quality and performance of a game are just as crucial to maintaining player loyalty as the entertainment value it provides. This same principle applies to fintech, where customers have equally high expectations for their financial tools. Striving for excellence means more than just moving money, but doing it right while making the entire experience seamless, intuitive and secure. Behind every gami
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EA
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- 10/28/25 - Miss
EA
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- 12/16/25 - Form 4
- 12/16/25 - Form 4
- EA's page on the SEC website