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Stock impact report

Amdocs Unveils Enhanced Generative AI Capabilities in amAIz Platform, Featuring GenAI Agents for Next-Level Customer Engagement [Yahoo! Finance]

Amdocs Limited - Ordinary Shares (DOX) 
Last amdocs limited - ordinary shares earnings: 2/4 04:01 pm Check Earnings Report
US:NYSE Investor Relations: investors.amdocs.com
Company Research Source: Yahoo! Finance
JERSEY CITY, NJ / ACCESSWIRE / November 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced the expansion of its generative AI platform, amAIz , with innovative agentic AI capabilities that redefine customer interaction for communications service providers (CSPs). These new capabilities include the GenAI Care and Sales Agents, designed to provide seamless support, manage billing inquiries, and facilitate conversational selling, offering a comprehensive set of solutions for next-generation customer engagement. The amAIz platform empowers CSPs with a set of GenAI agents capable of performing a range of functions spanning BSS, OSS and network-from intelligent automation and personalized customer support to predictive interaction and advanced analytics. These agents, powered by amAIz's telco industry taxonomy and robust intent orchestration capabilities, ensure efficient, consistent experiences across custom Show less Read more
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