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Stock impact report

Agentic Era Gives Birth to a New Branding Paradigm [Yahoo! Finance]

Amdocs Limited - Ordinary Shares (DOX) 
Last amdocs limited - ordinary shares earnings: 2/4 04:01 pm Check Earnings Report
US:NYSE Investor Relations: investors.amdocs.com
Company Research Source: Yahoo! Finance
perceiving companies that use AI agents as 'futuristic and innovative'. The study also found that 45% of consumers prefer interacting with personal AI agents over human agents, and 61% would switch to a service provider that offers superior personal AI agents. However, consumers also have high expectations of AI agents, with 80% expecting a high level of empathy, exceeding the expectations of service providers. The study highlights the need for companies to design AI agents that actively shape customer perceptions and uphold brand integrity. In the agentic era, service-intensive brands will need to consider the brand impact of the generative AI-based agents' personality on their customers in every interaction Amdocs global study reveals consumer preferences when interacting with AI agents and the key considerations brands must address during their journey into the agentic era JERSEY CITY, NJ / ACCESSWIRE / December 5, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software an Show less Read more
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