'I'm disappointed in Disney': Advocates urge Disney restore disability access rules [USA TODAY]
Walt Disney Company (The) (DIS)
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Source: USA TODAY
Critics argue the changes create inconsistencies in how accommodations are applied. Disney says it is listening to guests' concerns and has taken steps to clarify how to use DAS. Disney's Disability Access Service (DAS) has come under fire following changes to its policies earlier this year. Guests have taken to social media to share their thoughts and experiences on the changes, with many of them saying they were denied the pass when they were granted it during previous visits to the parks. New research presented at the 2024 Themed Experiences and Attractions Academic Symposium during the International Association of Amusement Parks and Attractions (IAAPA) Convention highlighted the significant barriers the updated policies impose on guests with disabilities. The study, authored by Prof. Barbara Burgess-Lefebvre of Robert Morris University and her daughter Johnna Lefebvre reveals the impact of the new stricter guidelines, including what they identify as decreased attendance
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DIS
Earnings
- 11/14/24 - Beat
DIS
Sec Filings
- 11/22/24 - Form 4
- 11/22/24 - Form 144
- 11/21/24 - Form 4
- DIS's page on the SEC website