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Stock impact report

Intouch Insight Confirms: DoorDash Leads, Restaurants Beat Out Convenience Stores, and Order Batching Hurts Customer Experience in Third-Party Delivery. [Financial Post (Toronto, Ontario, ...

DoorDash, Inc. (DASH) 
Company Research Source: Financial Post
The first Intouch Insight Third-Party Delivery Study, released today in partnership with Informa Connect Limited, provides key insights into the performance of three leading food delivery companies—DoorDash, Uber Eats, and Grubhub—across both restaurant and convenience store segments. Ottawa, Ontario, Sept. 18, 2024 (GLOBE NEWSWIRE) — Intouch Insight, a leading customer experience (CX) solutions provider, has released its 2024 Third-Party Delivery Study report. This comprehensive study, released in partnership with Informa Connect , offers valuable insights into the performance of third-party delivery services, highlighting the crucial factors that influence customer satisfaction and the effectiveness of delivery operations for orders placed for made-to-order food from both restaurants and convenience stores. “Our study reveals the continued importance of speed, accuracy, and overall experience in third-party food delivery,” says Cameron Watt, President & CEO of Intouch Insight Show less Read more
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