IDC and Sprinklr Unveil New Research on 2025 AI Priorities
Sprinklr, Inc. Class A (CXM)
Company Research
Source: Business Wire
Report surveyed 500 contact center and 500 marketing leaders on their goals for AI-led CX transformation. NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today unveiled the results of new research on the 2025 AI priorities for enterprise marketing and contact center leaders. Research findings are compiled in the new sponsored IDC Report: AI Everywhere Drives Intelligent Experiences for the Contact Center and Marketing Functions and illustrate an interesting reversal of traditional narratives.Marketing leaders are looking for efficiencies – aligned with challenging predictions for marketing budgets in 2025. Meanwhile, contact center leaders are most focused on digitizing and modernizing the customer service tech stack, aligned with the evolution of the contact center as an integrated part of the customer and brand experience.Both marketing (44%) and contact center (42%) leaders name the lack of
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CXM
News
- Sprinklr, Inc. (NYSE: CXM) was upgraded by analysts at Scotiabank to a "hold" rating.MarketBeat
- Sprinklr, Inc. (NYSE: CXM) is now covered by analysts at Scotiabank. They set a "sector perform" rating and a $7.70 price target on the stock.MarketBeat
- Aggie Makes Social Media Not Suck [Yahoo! Finance]Yahoo! Finance
- We Like These Underlying Return On Capital Trends At Sprinklr (NYSE:CXM) [Yahoo! Finance]Yahoo! Finance
- Sprinklr Announces Date of Third Quarter Financial ResultsBusiness Wire
CXM
Earnings
- 9/4/24 - Beat
CXM
Sec Filings
- 11/13/24 - Form SC
- 11/12/24 - Form SC
- 11/12/24 - Form SC
- CXM's page on the SEC website