California Water Service Launches “Connected Customer” Service to Enhance Customer Experience
California Water Service Group (CWT)
Last california water service group earnings: 4/30 09:00 am
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US:NYSE Investor Relations:
ir.calwatergroup.com
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Source: GlobeNewswire
SAN JOSE, Calif., Nov. 25, 2019 (GLOBE NEWSWIRE) -- As part of its ongoing commitment to enhancing customer service, California Water Service (Cal Water) today launched its new “Connected Customer” notification service, which enables customers to receive real-time updates about their service appointments. With Connected Customer, built by KloudGin, customers who opt in to receive status updates of a service request will receive automatic email or text notifications based on their preferred communications preferences, as a reminder prior to the appointment, when the field representative is en route, if there are any unexpected delays or changes, and when the representative has arrived at the location. Notifications will include the field representative’s name as an added layer of security for customers. “We are always seeking ways to enhance our customers’ experiences with us, and I am pleased that, through Connected Customer, we are able to utilize technology to increase communi
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News
- California Water Service Awards More Than $175,000 in Grants to Seven Fire Departments [Yahoo! Finance]Yahoo! Finance
- California Water Service Awards More Than $175,000 in Grants to Seven Fire DepartmentsGlobeNewswire
- California Water Service Group: Poor Performance (Rating Downgrade) [Seeking Alpha]Seeking Alpha
- California Water Service Group (NYSE: CWT) was downgraded by analysts at StockNews.com from a "hold" rating to a "sell" rating.MarketBeat
- California Water Service Group (NYSE: CWT) is now covered by analysts at Bank of America Co.. They set a "buy" rating and a $57.00 price target on the stock.MarketBeat
CWT
Earnings
- 10/31/24 - Miss
CWT
Sec Filings
- 12/11/24 - Form 4
- 12/10/24 - Form 4
- 12/10/24 - Form 4
- CWT's page on the SEC website