CSG Named a Leader for Customer Journey Orchestration by Top Analyst Firm
CSG Systems International, Inc. (CSGS)
Last csg systems international, inc. earnings: 2/5 04:05 pm
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Source: Business Wire
Customer engagement platform CSG Xponent receives highest scores possible in 16 criteria DENVER--(BUSINESS WIRE)--As customer expectations grow and competition widens, it’s critical for brands to meet customers where they are in the moments that matter. As a Leader in The Forrester Wave™: Customer Journey Orchestration Platforms, Q2 2024, released today, CSG® (NASDAQ: CSGS) helps some of the world’s most recognizable brands turn customer insights into action. CSG Xponent, a best-in-class customer engagement platform, received the highest scores possible in 16 of the 30 total Forrester Wave™ criteria, including customer journey analytics, cross-journey orchestration and real-time decisioning.“Big brands rely on us now more than ever to help them take control of their data to actively manage the customer journey rather than watching it play out from the sidelines,” said Mark Smith, senior vice president of Customer Experience, CSG. “Our recognition as a Leader in The Forrester Wave J
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News
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CSGS
Earnings
- 5/1/24 - Beat
CSGS
Sec Filings
- 6/11/24 - Form 4
- 6/11/24 - Form 4
- 6/11/24 - Form 4
- CSGS's page on the SEC website