Salesforce Blazes A Path To AI ROI With Agentforce [Forbes]
Salesforce, Inc. (CRM)
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Source: Forbes
San Francisco Chronicle via Getty Images Agentforce is Salesforce's new application platform that leverages AI to improve worker productivity and unlock new business opportunities. And at its recent Dreamforce event, Salesforce did what I thought was a great job grabbing first-mover status in the emerging AI agent space. It is indeed early times, and agents represent a new class of composite applications. So, although they have a great deal of potential, success with agents will also hinge on good governance and IT practices. The Basics of Agents An agent is a composite and autonomous application that enables humans and AI to collaborate to complete a task. By composite, we mean that the application uses both AI components such as LLMs and deterministic components such as workflows and APIs. Agents can act autonomously in the sense that a human may delegate most or all of a business process to an agent. However, on some level agents must also collaborate with humans in handling
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- Salesforce, Inc. (NYSE: CRM) was upgraded by analysts at Northland Securities from a "market perform" rating to an "outperform" rating. They now have a $400.00 price target on the stock.MarketBeat
- Agentforce From Salesforce: Impacts On Enterprise Data, ERP And SCM [Forbes]Forbes
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