Customer Experience Outsourcing Services Market to Reach $205.1 Billion, Globally, by 2032 at 11.1% CAGR: Allied Market Research [Yahoo! Finance]
Concentrix Corporation (CNXC)
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Source: Yahoo! Finance
NEW CASTLE, Delaware, Sept. 10, 2024 (GLOBE NEWSWIRE) -- Allied Market Research published a report, titled, " Customer Experience Outsourcing Services Market by Service Type (Inbound and Outbound), Support Channel (Voice and Non-Voice), and End-User (Automotive, BFSI, Healthcare, Manufacturing, Media & Entertainment, IT & Telecommunications, Education, Retail & E-commerce, Travel & Hospitality and Others): Global Opportunity Analysis and Industry Forecast, 2024-2032". According to the report, the customer experience outsourcing services market was valued at $79.4 billion in 2023, and is estimated to reach $205.1 billion by 2032, growing at a CAGR of 11.1% from 2024 to 2032. Prime determinants of growth The global customer experience outsourcing services market has grown due to several factors such as the growing popularity of automated customer services among businesses, and growth in digital transformation. However, the lack of skilled experts in some regions and unawareness of
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- Concentrix Positioned as a Leader in Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024GlobeNewswire
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