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Stock impact report

Comerica Bank abused and neglected customers who relied on prepaid debit cards, watchdog finds [MSNBC.com]

Comerica Incorporated (CMA) 
Last comerica incorporated earnings: 4/21 06:34 am Check Earnings Report
US:NYSE Investor Relations: investor.comerica.com
Company Research Source: MSNBC.com
The Consumer Financial Protection Bureau on Friday charged Comerica Bank with abusing and neglecting vulnerable customers who receive federal benefits.“The CFPB is suing Comerica Bank for illegally harming disabled and older Americans who count on Social Security and other federal benefits,” CFPB Director Rohit Choprasaid in a release“By deliberately disconnecting millions of calls and harvesting illegal junk fees, Comerica boosted its bottom line at the expense of Americans living on a fixed income.”For nearly two decades, the CFPBsaid in a civil complaintDirect Express card users are primarily elderly and disabled Social Security beneficiaries who otherwise lack access to traditional forms of banking.But since 2019, the CFPB says in the lawsuit, “Comerica has impaired cardholders’ ability to protect and access their funds by routinely providing deficient customer service to Direct Express cardholders.”Among the alleged abuses, according to the CFPB’s lawsuit:The agency called Direct Show less Read more
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