3 ways the CDK cyberattack is affecting car buyers [CBS News]
Cars.com Inc. (CARS)
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Source: CBS News
Some 15,000 dealers rely on CDK's dealer management software to run their business, including handling various aspects of buying or leasing a vehicle, such as adding dealer incentives and generating a discount for trade-ins. But last week's cyberattacks are disrupting the sales process, experts told CBS MoneyWatch, while also throwing a wrench into what is a major financial decision for consumers. Here are three ways the CDK incident is impacting car buyers. Delays in buying a vehicle Car dealerships use CDK's software to track what vehicles are on their lots, conduct credit checks, generate interest rates for auto loans and complete sales contracts, among other functions. But the attack on the platform has forced dealership staff to perform those tasks by hand, greatly slowing the process of buying or leasing a car, Jessica Caldwell, head of insights at Edmunds, told CBS MoneyWatch. "If you're bringing a check to the dealership or cash, then you'll be OK," she said. "Otherwise
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