Hexaware Wins 2024 ISG Star of Excellence™ Universal (Global) Region Award with 86.7 CX Score [Yahoo! Finance]
Citigroup, Inc. (C)
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Source: Yahoo! Finance
These accolades are one of the industry's top honors for technology and business service providers, recognizing those who uphold the highest standards of customer service, as determined by direct feedback from enterprise customers. Hexaware Logo The awards celebrate organizations excelling in six critical pillars of customer experience: Collaboration and Transparency; Execution and Delivery; Innovation and Thought Leadership; Governance and Compliance; People and Cultural Fit, and Business Continuity and Flexibility. The winners were chosen from among a group of more than 3,000 service providers and technology providers that ISG analyzes and evaluates each year across diverse geographies, including the Americas, EMEA, and APAC. In addition to Hexaware, the other finalists for the award include Accenture, EY, Tech Mahindra, and Persistent. For the Universal Region award, there were many other eligible providers, but Hexaware received the highest CX scores across all regions after
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