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Stock impact report

Braze Global Customer Engagement Review Reveals Key Trends for 2025 to Help Brands Build Stronger Customer Connections

Braze, Inc. (BRZE) 
Company Research Source: Business Wire
Leading brands are using AI-powered tools to strengthen relationships, understand customer sentiment and drive stronger business outcomes NEW YORK--(BUSINESS WIRE)--Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, today released its fifth annual Global Customer Engagement Review (CER), uncovering some of the biggest trends shaping customer engagement across AI and experimentation, data and personalization, emotions and loyalty, and more. In today’s always on digital economy, consumer expectations for customer experience continue to rise, and brands face tougher competition than ever before for attention, loyalty, and revenue. The comprehensive report highlights traits of successful, global brands to help marketers uncover how to provide real-life value to customers by analyzing trends in activation, monetization, and retention.The 2025 Braze CER features insights gathered from 2,300 marketing leaders across 18 countries Show less Read more
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