Zappix Inc. And Partner Radial, Inc. Announce Newly Expanded Customer Base And Product Offering
BPOST SA UNSP/ADR (BPOSY)
NASDAQ:AMEX Investor Relations:
corporate.bpost.be/investors?sc_lang=en
Company Research
Source: PR Web
BURLINGTON, Mass. (PRWEB) October 23, 2018 Emerging industry leader Zappix, Inc., a Radial, Inc. Technology Partner, has added three new customers while expanding the applications of their transformative Visual IVR offering to new industries and use cases. The partnership now successfully supports the customer service of clients across the retail industry verticals, including major arts & crafts, sports, and apparel retailers. Zappix Inc. has been providing transformative Visual IVR technology to Radial customers to automate and streamline customer service inquiries like "Where Is My Order (WIZMO)" requests. The partners successfully saved a major arts & crafts retailer over $47,000 during the first three months of Visual IVR implementation. Now Zappix and Radial have expanded their offering to cover more business solutions including return status updates and loyalty program account management. "We look forward to continuing to grow our partnership with Radial, Inc. and help their cu
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