American Water Announces State Leadership Changes and New Customer Strategy Role
American Water Works Company, Inc. (AWK)
Last american water works company, inc. earnings: 2/18 04:37 pm
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US:NYSE Investor Relations:
ir.amwater.com
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Source: Business Wire
CAMDEN, N.J.--(BUSINESS WIRE)--American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., announced today a number of state leadership changes and the development of a key customer strategy role.Lynnae Wilson will join American Water as Senior Vice President, Customer Strategy, a new role that will focus on the effective strategic coordination of customer service and technology. In today’s world of virtual interaction and communication, the effective utilization of technology in all aspects of providing a superior customer experience is vital. American Water’s Customer Service and Information Technology (IT) organizations will be led by Wilson, as Matt Prine, currently President of Indiana American Water, has been named Chief Customer Officer, and Deb Degillio, has been named Chief Technology and Information Officer.Wilson has more than 20 years of extensive operations experience in the utility space. Most recently responsible for all aspec
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