Forget 2024: Here are the five retail shopping trends that will define 2025 [Yahoo! Finance]
Amazon.com, Inc. (AMZN)
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Source: Yahoo! Finance
Retail experience experts are already focusing on what will be hot in 2025 — not so much what we'll buy (other experts analyze that) as how we'll buy it. Michelle Grant, the Chicago-based director of industry insights for San Francisco-based Salesforce, says five key trends stand out: Artificial intelligence (AI)-powered “unified commerce” : Grant said 30% of consumers, according to Salesforce's research, are unhappy with our shopping experience. Often, that's because a website or app will tell us something's in stock at a store, but then that thing is not — in reality — on the shelf. Close Thanks for signing up! Watch for us in your inbox. Subscribe Now abc27 Evening Newsletter “Retailers are cognizant of that,” Grant said. “So they're going to start unifying all of their processes and data into one platform — taking what you see on the web and in-store with customer service and ‘marrying' that with the backend systems like supply chain management and inventory managem
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AMZN
Earnings
- 10/31/24 - Beat
AMZN
Sec Filings
- 12/11/24 - Form 4
- 12/9/24 - Form 144
- 12/6/24 - Form 4
- AMZN's page on the SEC website