American Equity Ranks in J.D. Power's Top 5 for Customer Satisfaction
American Equity Investment Life Holding Company (AEL)
Last american equity investment life holding company earnings: 2/12 04:15 pm
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ir.american-equity.com/investor-overview
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Source: Business Wire
-Fixed index annuity carrier’s fourth place score tops industry average and direct competitors- WEST DES MOINES, Iowa--(BUSINESS WIRE)--American Equity Investment Life Insurance Company, a leader in the sale of fixed index annuities, earned the distinction of “Better than Most” as 4th place for customer satisfaction in the J.D. Power 2019 U.S. Life Insurance Study. The carrier’s satisfaction index score outpaced the annuity industry average as well as other top fixed index annuity carriers. This is the first year the annuity provider category was included in the “Overall Customer Satisfaction Index Ranking” for the U.S. Life Insurance Study.The overall satisfaction index score for annuity providers was 776 (on a 1,000-point scale). American Equity ranked fourth with a score of 787. Overall, consistency of scores across all touchpoints led to overall good customer experience.“Quality customer service has been the backbone of our company philosophy from day one,” said Ron Grensteiner
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