Citizens Willing to Share Personal Data with Government in Exchange for Enhanced Customer Services, Accenture Survey Finds
Accenture plc Class A Ordinary Shares (Ireland) (ACN)
Last accenture plc class a ordinary shares (ireland) earnings: 3/19 06:44 am
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Source: Business Wire
DUBLIN--(BUSINESS WIRE)--The majority of citizens are willing to share personal information with government agencies in exchange for better service, according to a global study issued today by Accenture (NYSE: ACN).This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200224005086/en/(Photo: Business Wire)The study — based on a survey of more than 6,500 respondents across 11 countries in Europe, North America and Asia Pacific — found that just two-fifths (41%) of respondents were satisfied with the level of interaction received from government departments over the last year, and more than half (58%) said they are not aware of a way to share service-related feedback with government agencies.Despite those findings, the vast majority (84%) of respondents said they are open to sharing their personally identifiable information with a government department in exchange for a more personalized customer service experience. Additionally
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