An American Airlines passenger who was duct-taped to a first-class seat over unruly behavior is being sued by the FAA for $82,000 [Business Insider]
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American Airlines Group, Inc. (AAL)
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Source: Business Insider
Unruly passenger incidents surged in 2021, and figures still remain well above pre-pandemic levels. A woman who was duct-taped to her seat on an American Airlines flight is facing a lawsuit from the Federal Aviation Administration. In a complaint filed earlier this month, the FAA asked the court to enforce payment of $81,950 in civil penalties as a result of the July 2021 incident. The suit said Heather Wells was flying first class from Dallas/Fort Worth to Charlotte, North Carolina. "After ordering a Jack Daniels (neat) during the beverage service, Defendant became increasingly agitated and 'wanted out' of the plane," it added. The suit then claimed that she moved toward the back of the plane, kneeled in the aisle, and crawled around — before telling a flight attendant she would "hurt him" if he didn't get out of her way. Wells then reached the front of the plane where she tried to open the cabin door in midair, the suit said. It added that she hit a flight attendant in
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