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Costco touts success of card scanner rollout; speeds up checkout process [Yahoo! Finance]
Last costco wholesale corporation earnings: 3/5 04:15 pm
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US:NASDAQ Investor Relations: phx.corporate-ir.net/phoenix.zhtml?c=83830&p=irol-irhome
scanners at the front of warehouses in its U.S. stores, and the move is being well-received by customers, the wholesale club said Friday. During the retailer's fourth quarter earnings call, Costco CEO Ron Vachris noted that the company has used card readers at the front of its stores in Europe for more than two years now and has been piloting the system in the U.S. for roughly six months. He pointed to several ways the scanners help Costco improve operational efficiency at stores. "It gives our operators real-time traffic counts throughout the day. So, we're able to adjust front-end lines that we need to open and close lines based on the fluctuations of business," Vachris explained. "We can monitor our fresh foods a little better because we know what the traffic counts look like and so forth," he said, "and it has also taken the friction of membership verification away from the front-end registers and moved that to the front door, where we're able to look at people's membershi
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