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Turning Customer Experience Into Sales Power [Forbes]
Last hubspot, inc. earnings: 2/12 04:11 pm
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US:NYSE Investor Relations: ir.hubspot.com
While companies pour resources into creating customer experiences, they often struggle to fully leverage the influence that customers can have on prospective buyers. In today's competitive market, one of the biggest assets a business has is also one of the least utilized: its customers. These customers hold valuable "intelligence" and wield significant influence over new prospects. Yet, efforts to harness this asset often fall short, leaving opportunities for organic growth untapped. "Customers hold valuable "intelligence" and wield significant influence over new prospects." getty Recognizing the untapped potential in customer feedback, Deeto co-founders Eran Baron and Golan Raz set out to address this challenge after years of leading companies and experiencing this missed opportunity firsthand. “Companies have gold in customer feedback, but it often remains idle, failing to convert interest into action,” says Baron. Their platform turns customer voices into powerful sales an
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