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Stock impact report

Citizens upgrades digital experience to ‘make banking quick and convenient' [Yahoo! Finance]

Citizens Financial Group, Inc. (CFG) 
Last citizens financial group, inc. earnings: 4/17 06:37 am Check Earnings Report
Company Research Source: Yahoo! Finance
Citizens Financial Group is adding features to boost digital experience with the introduction of advanced appointment scheduling and a virtual digital financial assistant, the company said Tuesday. It also streamlined its mobile onboarding experience, added a savings tracker to set and achieve personal savings goals and introduced a checking accounts benefit calculator. “We know managing your finances, including switching to a new bank, can be daunting and our goal is to simplify this journey,” Chris Powell, head of deposits and customer engagement, said in a prepared statement. “Our new onboarding experience and other digital enhancements make banking quick and convenient.” Citizens' efforts to update its digital capabilities and provide quality customer service is in a response to careful customer listening. “We recognize that quality customer service and digital banking are essential factors in selecting a primary banking relationship and we remain committed to meeting the Show less Read more
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